RIGHT NOW – $20 off Ponchos. Use Coupon Code PONCHO20

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All customers from the USA please note – we do not accept returns from America – this is due to the cost factor – so please choose carefully. I guarantee that the photos you see represent the item you will get and are taken by myself without enhancement – I do apologize for this but my beautiful products are all hand selected and all of the finest quality – I am sure you will be very happy and can shop with confidence.

For all other countries, if the item is not as described then the 7 day return policy applies

I gladly accept returns and exchanges

Contact me within: 7 days of delivery
Dispatch items back within: 30 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
 
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.